2024 has been an incredible year at Karya. By the end of this fiscal year, we will triple our impact, growing from 30,000 to 100,000 workers. We now work in every single state in India, and recently expanded our operations to Kenya and Ethiopia.
This year was one of new beginnings and continued partnerships. We started new engagements with Google DeepMind and Microsoft Research where our workers completed increasingly complex tasks on our platform. Our incredible workers did everything from conducting the most extensive multilingual evaluation of LLMs yet with Microsoft Research to being the first to capture India’s digitally underrepresented languages for Google Translate.
We began the year with the release and publication of our highly-anticipated RCT with JPAL. This research shows that Karya’s high wages and work flexibility triples job uptake among women and acts as a gateway to engaging with jobs in the formal economy. This early evidence strengthens our conviction that digital work, and the ongoing AI revolution, can accelerate pathways out of poverty for communities across the Global South.
In February, we published a study on how we can build AI training datasets while simultaneously disseminating knowledge to our workers. In our study in collaboration with Microsoft, our workers built a financial-domain dataset, while learning critical financial literacy concepts at the same time. There’s no better person to describe the impact of our model than Microsoft CEO, Satya Nadella, who said this about Karya and our engagement with Microsoft on CNBC:
Later in the year, we deepened our engagement with Google. Karya is Google's chosen partner for Project Vaani, an initiative aiming to capture India's linguistic diversity.
We are beyond grateful to Google.org for supporting our skilling initiatives, and we are very excited about entirely new engagements with the team at Google DeepMind. We also had the honour to present our work to Google CEO, Sundar Pichai.
Our paper, ‘Akal Badi ya Bias’, studying gender-bias in AI models won the Best Paper Award at the prestigious ACM FAccT conference. This research done in collaboration with Dr. Kalika Bali and her team at Microsoft Research showcased two important truths we have known for a while - systems to improve LLMs must be culturally contextual to work, and low-income communities are both excellent builders and beneficiaries of AI.
2024 has been a year of immense growth for us (quite literally) - we welcomed 50 new team members, bringing us to a total of 75! Many of our new hires are critical organizational leaders. We are thrilled to welcome Anupriya Singh as Karya's first Chief Revenue Officer, Aditi Bharat as Karya’s Director of People Success, Rishi Ahuja as Head of Customer Success, Anmol Narain as Head of Monitoring and Evaluation, Anurag Shukla as Head of Platform and Ayushi Pandey as Head of Language Technology
We wrapped up this year by officially launching the Karya Platform. We are excited to see the Platform grow over the next few years as the key lever in bringing high-paying digital work to low-income communities across the Global South.
We cannot imagine this journey or our impact so far without the belief of our supporters, donors, mentors, clients and fellow impact organizations! Thank you so much to everyone who has been a part of this incredible journey so far. We have so much more to do, and miles to go before we feel satisfied, but we are committed and excited to harness what 2025 has in store!
Safiya
Vivek
Manu
Our workers' experiences and the impact of Karya work on their lives keeps us going. Here are some excerpts from the field.
Our mission is to leverage AI to enable earning and learning opportunities for underserved communities across the globe
50,000+
Workers engaged
50+
Languages Supported
20x
Indian minimum wage paid
42M +
Tasks Deployed
28
States Reached in India
This year, Karya has made significant strides in optimizing the entire data pipeline—from task design to deployment. We have focused on enhancing usability, leveraging AI for simpler task design, and creating a seamless experience for all users.
We started the year strong - one paper was presented at ACM Compass and one (Akal Badi ya Bias) won the Best Paper Award at ACM FAccT! We worked with Aapti to conduct deep ethnographic research among our worker communities in Bihar and Madhya Pradesh and developed a strong roadmap to ramp up Monitoring & Evaluation in the coming year. Learning emerged as a key focus area: we developed V1 of our Digital Skilling Pathway and created associated skilling modules.
This year we had two critical areas of focus: workforce readiness and scale-focused outreach. We actively trained 3,000+ people across 10 languages to develop professional transcription skills. We have also established 3 partnerships with Indian state-level government bodies, and 200+ partnerships with large Indian NGOs; these have been critical in knowing we will achieve our 100,000 workers goal by March 2025. We closed off this year with our first operations off-site!
This year, Karya has worked with 50,000+ data workers across a variety of complexities - from transcription to translation, image & video annotations to building multi modal datasets, and RLHF to evaluation & fine tuning. Karya’s trained workforce spans generations, languages, background and geographies: from women in Self Help Groups, to STEM and PhD graduates in peri-urban cities who need economic opportunities, to seasonal agriculturalists; our diverse workforce can tackle almost any data needs.
Karya’s mission of bringing AI-enabled earning and learning opportunities to low-income communities across the Global South requires catalytic donors, and we are so grateful to all our philanthropic partners.
The Team that makes it happen
( Hover over to read their answers )
New Launches!
Platform by Karya
The Platform—comprising the AI-integrated Task Station, the intuitive Data Collection App, and the enabling Karya Offline—functions as a unified system to streamline complex data tasks, ensuring efficient access to high-quality data. Born from Karya’s deep understanding of challenges unique to the global south, Platform by Karya sets a new benchmark for operational efficiency and ethical standards in data collection.
platform.karya.in
Karya Institute
One of the biggest questions in our world today centers around what the Future of Work will look like for the hundreds of millions of people around the world who are low-income, vulnerable and currently unemployed. As technology and AI are set to dominate the workplace, we are entering a murky future for those currently outside the formal economy. We want to make our workers future-resilient, and to do that we need to ensure the digital revolution benefits those who are most in need. To answer this pressing question, in January 2025, we are launching our internal think tank - the Karya Institute. The Karya Institute’s mandate is three-fold - research, developing public goods and advocacy.
2024 was a year of accelerated growth for Team Karya. We are beyond excited for a new year that will bring even more AI-enabled earning and learning opportunities directly to our communities. With a growing team, stronger support, and unstoppable momentum, we're ready to tackle the challenges of the new year head-on.
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